Who are AECOM?
AECOM describes itself as a global provider of professional technical and management support services in markets that include: transportation, facilities, environmental, energy, water and government. With headquarters in Los Angeles, California, United States and clients in more than 150 countries, AECOM reported a revenue of US$8.0 billion for the year ended March 31, 2014.
PERSONS RUNNING THE COMPANY:
John M. Dionisio chairman and on Board of Directors.
Michael S. Burke- chairman and CEO.
Stephen M. Kadenacy-chief financial officer and president.
Kevin Lynch executive vice president and chief strategy officer
Carla Christofferson– executive vice president and general counsel.
AECOM HAVE BEEN SENT THE FOLLOWING LETTER
I understand that AECOM has high environmental and ethical standards. However, as with any large corporation, things can, in certain sectors or situations go awry. I trust that AECOM, in keeping with its reputation, seeks to resolve occurrences such as the one outlined here involving as it does: Human Rights, public health, professional standards, ethics.
The situation concerns:
•exposure of the public to high levels of noise pollution
•presentation of misleading information on health impact of noise pollution
•provision of advice in areas outside AECOM’s expertise
•the ad hoc creation of exposure criteria not approved by any competent health authority
•deviation from AECOM’s own stated role in the project
•advising that non-health based standards that were 30yrs old and that do not appear in the ES should be used rather than the health-based modern standards specified in the Environmental Statement for the project.
•allocating night noise mitigation based on 30yr old standards that had not been approved in the official process.
•making unsubstantiated and irrational claims- noise of unlimited loudness, if limited to two occurrences per hour, is conducive to undisturbed sleep.
AECOM provided consultancy services, carried out noise and vibration assessments for the reopened Stirling-Alloa-Kincardine railway, and generated subsequent reports, as required by the Environmental Statement for the development. This included advice on the provision of mitigation and advice on allocating mitigation in compliance with commitments made in the ES.
The geographical location is Scotland.
Documentation obtained by FOI requests and other measures is held for all of the above.
I would be pleased if you would provide a contact person who will address this complaint and to advise on your formal complaints process.
RESPONSE FROM AECOM -NIL
So far, AECOM have been contacted five times. They have yet to respond to this letter. The AECOM website contact form was completed twice, they have been emailed, they have been contacted via twitter @AECOM twice. The only response has come via twitter once advising of an email address to use, once saying that an email had been received. No formal acknowledgment or reply has been received for the letter quoted above.
THE FUTURE OF CORPORATE SOCIAL RESPONSIBILITY, CSR
If AECOM wants to be recognized as an ethical, sustainable, socially responsible company, then it has to be honest: that means not just publicising accomplishments but acknowledging and tackling it’s failings. We have seen VW’s reputation collapse primarily due to failure of standards. The consequences are massive and may cripple the company. VW are now seeking whistleblowers to expose the extent of the problem. AECOM’s senior personnel, CEOs, president, the board of directors, are ultimately responsible for the standards within their own corporation. As such, they have a key role in rooting out malpractice or failings wherever and whenever such arise. We look forwards to AECOM fully addressing not just the pollution, ethics, human rights, professional standards issue, but the apparent reluctance of personnel at corporate communication level to even acknowledge notification of this problem.
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Context: NVAG Posted an Article on Railways’s 3Rs, Roles, Regulations an Responsibilities an article that concluded with an open letter to Richard Price, CEO of the Office of Rail Regulation.
Richard Price, CEO of ORR, Responded as Follows (also available as a PDF file from ORR’s website):
Dear Mr McIver,
6 February 2015
SUSTAINABILITY, NOISE AND VIBRATION
Thank you for your open letter of 21 January regarding noise and vibration
from railway operations.
As well as having led work on the economics of sustainable development, I
live next to the railway myself, so I fully understand your concerns and the
importance of this issue. It really matters, and affects the quality of people’s
lives. I also recognise that the legal framework for the oversight and
enforcement of noise and vibration levels on the railways is not
straightforward – so let me try to set out the different responsibilities clearly.